Summer update

Date: August 19th, 2010
Author: Dale Moss

Hi everyone, just checking in before a short family vacation next week. Hey, is it me or has this summer gone by quickly? Perhaps this is a function of keeping busy. I can promise that everyone in the company has been doing their best to deliver the promise for our customers.

This year got off to a challenging start with a few bumps along the way, as is normal in commercial aviation – but overall we have had a fine summer. Our business class load factors have been excellent with the New York – Paris route at 85% and Washington – Paris at 60%, both around target. Forward bookings for both cities are solid for the next two months as well. We have come a long way from last year and we are pleased with that, but there is still a long way to go.

Even during the height of the financial crisis, I have always said our biggest opponent has been the lack of customer awareness. But once customers find out about us, they are invariably pleased. I have been around a while and with load factors like these, I am both proud and humble but most of all grateful to our customers, thank you! 

We must keep up the momentum. So seeing that, I am hoping that many of you will help out as we enter the fall season. Pass the good word along about OpenSkies being the best value for money in business class. Especially, for our Washington service. It’s our baby and we can always use a little help as we start up a new city.

We have some exciting things coming up this fall so stay tuned in for more after Labor Day.

Best,

Dale