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As new larger aircraft come into the market from our competition, it becomes more apparent how we differentiate ourselves from all the rest. Imagine flying with over 500 other passengers. Just think of boarding, disembarkation, customs, immigration, baggage claim and of course, the in-flight service when you need to accommodate that many passengers!
Good news for us, a piece of recent market research says our customers really love our cabin crew service. The combination of warmth and style and a sincere sense of caring to make the journey all the more enjoyable, truly distinguish them from among all the rest. Add this to our all-business class layout with only 84 passengers, and it’s easier to deliver a better experience day in and day out.
As I am sure you can imagine this is not an easy job. Our Cabin Crew truly makes us all very proud for the way they do – what they do, every day. It may just be one thing, but it’s mighty important. So let me take a moment to say “thank you” to a great group of colleagues for keeping our passengers happy.
When you wrap it all, it’s what we call the OpenSkies Experience. It’s not about one thing it is a whole cluster of meaningful items that add up to something very special.
Best,
Dale
February 3rd, 2011 at 3:23 pm
Hi Dale,
Congratulations on the continued success. I read that you are always studying and looking at new markets, have you considered DTW. The auto industry is slowly climbing out of the slump and the city lacks a premium carrier such as OpenSkies.
Your thoughts ?
Mike