Combine, refine, making one airline.

Date: February 17th, 2009
Author: Dale Moss

Successful relationships build on the strengths of each partner.  That’s the whole point of two companies (or two people, for that matter) coming together—to combine the best of both. And that’s what we’re out to do by integrating L’Avion with OpenSkies.

And we’re well on the way. Right now, we’re unifying the two selling systems and should be complete by the end of March. What does that mean?  That OpenSkies and L’Avion will have just one booking code (which means no confusion with your ticket!). We’re also combining our reservation systems and consolidating our call centers. Which means you’ll be able to book your flight more conveniently, and in the manner you want.

We’re taking the great parts from each of our sites and incorporating them into one. L’Avion’s popular “Paryorker” section, where our savvy travelers provide personal tips for your destination, will definitely be on the new site. We’re also adding features to improve your experience. On the new site, you’ll be able to create a personal profile, which will speed your booking process and keep you notified about special offers. And we’re not only improving how your fare options are displayed, but we’re adding extras like the ability to buy travel insurance while you book.

So no matter how you book your travel, it’ll be speedy, smooth, and easy.

What else can you look forward to?  I’ll be bringing you updates on the remodeling of the L’Avion’s planes, the uniform redesigns, and our reviewing of the menu (and taking the best from each airline to create an even better dining experience!). So keep an eye out for those posts.

And let me know your thoughts and suggestions.  We’re always open to new ideas.

Dale