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Subscribe to RSS FeedA great flight is just part of a great trip.
I always love the feeling of having a local connection in the city I’m traveling to. They know the inside scoop—where to go, what to do, who to talk to. That’s just the feeling we’re out to create for you with our new OpenSkies Concierge Service.
I’m thrilled to introduce our concierge team: Aurore, Chantal, Dominique, Freddy, Frédéric, Hichem, Karin, Petra, Sonja, and Stellan. And you’ll get to know them! The team contacts you within 24 hours of booking your ticket to see if they can help you with anything else.
Just like our flight crew, our concierges were selected from the best of the best. All have extensive airline and service industry experience, speak multiple languages, and all are committed to helping you with those little extras that make a big difference. What’s that entail? Once you’ve booked a ticket to the time you walk back through your front door, here’s a few of the many things our team is ready to assist you with:
• Hiring a reliable car service
• Finding a great hotel
• Lining up that off-the-beaten-path tour
• Personal shopping service referrals
They can even provide on-the-fly translation, which comes in handy in times when you find your language skills a bit rusty (like when you’re in the back of a cab in a foreign city and need to get somewhere!).
New York or Paris—our team knows the city and the best places to go. We’ve made sure of that! Last month, we flew the whole crew to both the Big Apple and the City of Light for a familiarization trip. Trendy spots, great museums, historic sights, and the inside scoop on the current activities—they explored it all. And now they’re ready to share their insights and knowledge with you.
So whatever your need, simply give our concierge team a call or drop them an email. They’ll make it happen.
Dale
June 10th, 2008 at 7:58 pm
Hi,
I always thought the B757 wasn’t a plane designed to do intercontinental flights? Am I wrong?
June 13th, 2008 at 12:09 am
Yes, this is incorrect. Northwest, US Air, and Delta are other airlines which have been using 757’s on trans-Atlantic flights. The advent of the ‘blended winglet’ has allowed for longer range flights such as what OpenSkies will also be participating in.
June 20th, 2008 at 10:51 am
Dear Dale: I live in Stuart, Florida (Treasure Coast, 30 miles north of West Palm Beach and 90 from Miami), and was very interested when reading information about your airline to see that you are considering flights from the US to Milan. On April 1st, the only non-stop flight between Miami and Milan Malpensa was cancelled by Alitalia; I used to take that flight pretty often and it was always full, so it is beyond any reason why they cancel it. Isn’t this a great oportunity for Open Skies to satisfy a need and provide an exclusive service from one of the most sought-after holiday and bussiness spots in the US?
Also, I have had some excellent experience with a personal shopper in Milan; if you are planning to open Milan as a route, who should this person contact to be considered by your concierge team?
Thanks for listening and good luck!!
July 30th, 2008 at 3:44 pm
Is the concierge team something that is working out? Do people really need to speak to someone after booking? Just curious as it seems a wacky idea! Obviously if it’s working, then that’s great.